Terms & Conditions

These Terms & Conditions govern your use of shopping.guwahati.com and your purchase of merchandise and event tickets through this Platform. By placing an order, you agree to these terms.

About the Platform

shopping.guwahati.com is a multi-vendor marketplace operated by [Legal Business Name], offering physical merchandise from participating vendors and tickets for events organised by [Legal Business Name] and/or partner organisers.

Orders and Payment

All prices displayed are inclusive of applicable GST unless stated otherwise.
Payments are processed securely through Cashfree Payments.
An order is confirmed only once payment is successfully received and verified.
We reserve the right to cancel an order in cases of pricing errors, stock unavailability, or suspected fraudulent activity, with a full refund issued in such cases.

Event Tickets

Tickets are transferable and are not tied to a named attendee unless stated otherwise on the event page.
Each ticket is issued with a unique QR code and is valid for single entry only.
Please refer to the Cancellation & Refund Policy for ticket refund terms, which vary based on how close to the event date a request is made.

Merchandise

Product descriptions, images, and pricing are provided in good faith; minor variations (e.g. colour, packaging) may occur.
Stock availability is not guaranteed until an order is confirmed.

User Conduct

You agree not to misuse the Platform, including attempting to interfere with its operation, circumvent security measures, or use it for any unlawful purpose.

Limitation of Liability

To the extent permitted by law, [Legal Business Name] is not liable for indirect or consequential losses arising from use of this Platform, delays in delivery, or event cancellations by third-party organisers.

Governing Law

These terms are governed by the laws of India, with courts in Assam having jurisdiction over any disputes.

Contact

Questions can be directed to support@guwahati.com.

Last updated: [date]